Effective Communication Goes Against Human Nature

By Peter Pearson, Ph.D.
Co-Founder and Co-Director of The Couples Institute

Communication is the most common presenting problem of couples in my practice. Yet, it is not truly the main problem. Even if couples utterly fail to talk, negotiate, or make decisions, there’s a bigger problem than communication.

When you’re in a tense, difficult or nasty discussion with your partner, the real problem is your distressed emotional reaction about what they are saying. If your distress is severe enough, you are on the way to being at your worst.

When you are at your worst, you’re likely to bring out the worst in your partner. But you really hope your partner will respond with their higher self. You hope they will break the pattern. Meanwhile, they’re hoping that you will break the pattern. You know where that leads.

Here’s how it breaks down. When you are in a bad discussion with your partner:

Communication is A problem.
But it is not THE problem.
THE problem is your ineffective responses during the stressful discussion.

Your ineffective responses can be grouped into a few basic categories:

Finger pointing
Whining
Resentful accommodation
Withdrawal
Confusion

There are a lot of variations of each of these categories but they have one thing in common. They are all painful reflexes to a difficult discussion. Because they are reflexes, they don’t take rehearsal or planning. When was the last time you had to remind yourself to get defensive at your partner for being sarcastic?

When you feel bad, angry, hurt, disappointed or frustrated, it’s a reflex to want your partner to treat you better. If only they’d act more in accordance to your standards and desires, which bring you emotional relief, your life and relationship would be better, easier, more satisfying.

There is a part of everybody that wants our partner to change first. We want them to change to relieve us from our distress. We’re trying to get relief from our distress more than we’re trying to communicate. This is a normal and natural desire and reflex. But when this desire becomes the foundation for relationship change, there is trouble in River City.

Yes, I know you can build a legitimate case on the dastardly things your partner does when they go on tilt. That is A problem. But it is not THE problem. THE problem is improving how you react to their pain. That is what takes effort, planning and rehearsal.

How hard is this concept to implement? Intellectually, I know that when Ellyn annoys me I should improve my reaction. But there is still a part of me that thinks, “Hey, I didn’t get married to be reminded to take out the trash, put away my mail, pick up my shoes, etc. Why should I have to improve my response to Ellyn’s distress?” Faced with the choice between leaving victimhood or proving that Ellyn needs to “chill” I get busy on the proof.

Have you noticed that in every argument each person starts from a different point of view and is bound for a different destination? And the more heated the argument the more each tries to airbrush out their own flaws. The problem is more than, “We can’t talk.”

I don’t think Disraeli believed the problem was simply communication when he stated, “It destroys one’s nerves to be amiable every day to the same human being.”

Discussions with our partner are just one way we express our jumble of values, interests, concerns, goals, insecurities, dreams and hopes. The painful gap between effective communication and negative results is caused by fear, lack of self awareness, or lack of skills.

Perhaps you’re now thinking, “Gosh, maybe I was better off believing the problem was just communication. Now what?”

Next time you’re heading into a difficult discussion with your partner, take a minute to relax with a couple of deep breaths. Exhale fully so that you’re forced to inhale more oxygen. Think about how you aspire to be during a sensitive discussion. If you were coming from your higher self, what would that look like? Write these qualities on a sheet of paper or a note card and have it in front of you during the next charged discussion.

For more information and a live demonstration on this process, plus a specific technique to calm your emotional brain under stressful discussions, visit http://couplesinstitute.com/couples/relationship-repair.html where you can download an audio mp3 version of our recent teleseminar, “Beyond ‘I Messages:’ Safe and Sane Couples Communication.”

Don’t be intimidated by the technology. It’s easier than you think, and our staff will help you if you have questions. Besides that, we offer a money-back guarantee. If you don’t think the program is worth your time and money, we’ll give you a full refund.

better marriage

Dr. Peter Pearson and his wife, Dr. Ellyn Bader, are founders and directors of The Couples Institute in Menlo Park, California. As therapists, workshop leaders, authors, and speakers, they are dedicated to helping couples create extraordinary relationships. Peter and Ellyn have been featured on over 50 radio and television programs including “The Today Show” and “CBS Early Morning News.” Visit www.TheCouplesInstitute.com.

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Melodie Tucker


Melodie Tucker is a Mars Venus Success Coach and Seminar Leader, trained by Dr. John Gray, author of the world famous "Men are from Mars, Women are from Venus" series.She has helped men and women all over the world create great relationships that last.

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